Privacy Policy

At Wally, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us when you:

• Create an account
• Use our AI chat agent on your website
• Connect your website content to our service
• Contact customer support
• Respond to surveys or promotions

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Train and improve our AI models
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities

Data Storage and Security

We use industry-standard security measures to protect your personal information. We store your data on secure servers and employ encryption, firewalls, and secure socket layer technology to protect your information.

Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Business partners with your consent
• In response to legal process or when required by law
• To protect our rights, privacy, safety, or property

Your Choices

You can update your account information and preferences at any time by logging into your account. You may also opt-out of receiving promotional communications from us by following the instructions in those communications.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@askwally.ai